Home / Frequently Asked Questions

 

Who works out at FITT-RX?
FITT-RX is for men and women of all ages and fitness levels.  Our intentions are to make each program a fun, effective alternative to the average gym workout.

Are all FITT-RX instructors Certified Fitness Professionals and CPR Certified?
Yes, we are all certified fitness professionals and are required to be CPR certified.

How old do you have to be to join a class?
The minimum age requirement to participate in a class is 14 years old with parent/guardian signature.   

What should I bring to a class?
We recommend bringing a water bottle, appropriate athletic clothing, athletic shoes and a sweat towel.

Can I share a punch card with another person?
Punch cards can only be shared with people who live within the same household.

Do I need to reserve a spot in class?
You can reserve your spot online by using the MindBody App or by logging into your MindBodyOnline account.   This courtesy allows us to better accommodate all participants.
Pre-registration is ESPECIALLY important in TRX and Spin classes, as there is limited equipment.

What if I am unable to attend a Personal Training or a Small Group Training appointment?
If you are unable to attend your scheduled training session, you must notify us 24 hours prior to your appointment time.  If it is less than 24 hours, you will be charged for that training session.

What if I can’t make it to a class I registered for?
If you pre-register for a class and cannot attend, we ask that you cancel yourself out on-line 2 hours before class starts, or call the studio.  Failure to do so will result in a punch card deduction, or if you are a monthly unlimited member, your credit card will be charged $10.

What is Katie Kare (on-site childcare)?
Katie Kare is dedicated to Katie Langridge, a trainer that was sadly taken from this world much too soon. Our childcare room can has qualified, responsible caretakers who will supervise your children while you workout (no age minimum).

Please Note: Failure to reconcile outstanding class fees will result in a charge to the credit card on file after 30 days. 

Didn’t find the answers you are looking for?  Please feel free to contact us at
commit@fitt-rx.com or (630) 415-FITT.

 
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